Privacy Policy

Every contribution helps families find comfort and hope during their most challenging medical journeys in Southwest Virginia.

Our Privacy Policy

Hospitality House of the Blue Ridge("we," "us," or "our") operates the Hospitality House of the Blue Ridge website (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit information through our contact form.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We only collect personal information that you voluntarily provide to us through our contact form. This may include:

  • Name
  • Email address
  • Phone number (if provided)
  • Any information you choose to include in your message

Automatically Collected Information

We may collect limited, non-identifying information automatically when you visit the Site, such as:

  • Browser type
  • Device type
  • Pages visited and time spent on the Site

This information is used solely to help us understand how the Site is used and to improve performance and user experience.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries submitted through the contact form
  • Communicate with you regarding your request
  • Maintain and improve the functionality and security of the Site

We do not sell, rent, or trade your personal information.

Sharing of Information

We do not share your personal information with third parties except:

  • When required by law or legal process
  • To protect our rights, property, or safety
  • With service providers who assist in operating the Site (such as hosting or analytics), and only to the extent necessary

Cookies and Tracking Technologies

The Site may use basic cookies or similar technologies for functionality and analytics purposes. These cookies do not collect personally identifiable information.

You can control or disable cookies through your browser settings.

Data Security

We take reasonable measures to protect the information you submit through the Site. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to respond to your inquiry or as required by law.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of your data.

To exercise these rights, please contact us using the information below.

Children’s Privacy

The Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.

See How We Change Lives

Those affected by medical crisis have challenging journeys ahead, but low-cost, high-quality housing helps to ease the transition from home to home-away-from-home as a loved one seeks medical treatment at a nearby facility. This is the impact our services have had.

Give Hope Today

Your gift creates a sanctuary for families facing medical challenges in Southwest Virginia.